900% FASTER hosting servers with more on every plan
Our Most Asked Questions and Answers.
Free User Accounts
User Accounts at WebsitesWebhost.com are free. You can sign up with no obligation to use any services or buy any products. Site users have access to ticket support.
Free Domain Names
Free Domain Names are only available with cPanel hosting packages when you pay for the hosting for the full year, or multiple years. Free domain names are not available for hosting packages paid monthly or less than the full year, and are also not available for cPanel UNLIMITED hosting packages/plans, VPS Hosting, Dedicated Server Hosting or SEO Hosting plans.
Free domain names are not available in all extensions. To see the available extensions please check in the shop/purchase page information. If the domain name extension you want is not available in our free domains you will need to purchase a domain name to use with your hosting account.
Free Domain Privacy Protection
Free Domain Privacy Protection is included with the free domain included in your hosting plan/package when you pay for your hosting plan for the full year.
Free Anti Theft Domain Lock
All domains hosting at WebsitesWebhost.com have free Domain Anti Theft Domain Lock. This is provided for all domains whether you have website hosting with us or not.
Free SSL Certificates
Free SSL Certificates are available for all websites hosted at WebsitesWebhost.com in any cPanel hosting plan. The amount of free SSL certificates available to you is unlimited. You can have as many free SSL certificates for your websites as you have websites hosted at WebsitesWebhost.com. Free SSL Certificates can be added in your cpanel.
Domain Only Hosting
Purchase, Register or Transfer your domain name to us, and it will also iclude free email accounts, free domain parking, redirect domains and more domain management features. You do not need to purchase any hosting plan to host your domains at WebsitesWebhost.com
What is cPanel
cPanel means control panel, and is an area where you control all areas of your website and related features. From cPanel you can install your website files, create databases to hold the website information, create email accounts, ftp accounts, access your free automated daily backups (only available at WebsitesWebhost.com)
What are Auto Installers
Auto Installers allow you to install website scripts in once click. There is no uploading/downloading or zipping and unzipping. You can select from 100's of free website scripts, including wordpress, and simply click on install and it will be installed, though, you do need to add some info, for example, if you are installing a website, you will need to add/write the website title (eg: XYZ Car Mechanics) and you'll also need to add your new websites username and password so you can log into it. Once the website/script is installed you will be provided log in links so you can log into your new website and start adding pages and info etc.
Free Scripts
We provide 100's of free scripts to install, including wordpress, and many other website types such as ecommerce website scripts (though for ecom we recommend you install wordpress and then install woocommerce in plugins in the website admin), directories, classifieds, forums, and other scripts available from softaculous. All free scripts can be installed with auto installers either in the root folder inside a folder of an existing website, eg: YourWebsite.com/installed-here
Free Website Builders
WebsitesWebhost has TWO free Website Builders you can use to build your website. Our Free Website Builders have premade templates that you can add in one click and then edit to change the texts, add links, change images, and then customise to your own design with fonts & colors.
Note that Free Website Builder PLUGINS are also available in wordpress, simply install wordpress in your website and then go to plugins and search web builder.
Do I buy a domain name first and then purchase the hosting?
The answer to this depends on which hosting plan you are purchasing.
For cPanel hosting plans (not including cPanel unlimited hosting plans) we include a free domain name + free domain name privacy protection with your hosting plan when you pay for your hosting for the whole year.
cPanel Hosting, paid yearly = no, do not buy the domain name first. Click on the buy now button for the hosting plan you have selected, and choose the yearly plan and the domain name will be purchased by us and included with your hosting plan.
If you choose to pay for your hosting plan monthly, or are purchasing any of the cPanel Unlimited Plans, VPS, Dedicated Server or SEO hosting plans you will need to supply your own domain name.
If you dont already have a domain name you can search for one and buy one at the same time as you order hosting.
You can also use a domain name you already own when purchasing your hosting. You can transfer your domain name to us, or you can change the nameservers at your current registrar.
What nameservers do I use for my domains?
ns1.websiteswebhost.com
ns2.websiteswebhost.com
What type of hosting do I need for an ECOMMERCE Site?
Ecommerce Websites can be installed in any hosting type. If you're just starting out with your first ecom store/shop we recommend using the cPanel Standard Hosting Plan.
Webhosts (thats you, you're the webhost) that have never had a website before tend to overbuy or overpurchase hosting simply because they dont know what they need. For an ecommerce website, you need a domain name, webhosting, and an ecommerce script installed.
If you customers will be sent to paypal (or some other website) to complete their purchase then you don't need an SSL certificate, however, websites that dont use an ssl certificate display in the browser using a http prefix, and those with an ssl certificate use a https prefix. The browser will also show a locked padlock for ssl, and an unlocked padlock for no ssl. All websites hosted at WebsitesWebhost.com include a FREE SSL so you may as well use it!
If you intend to have payments on your website (customers pay by credit/debit card on your website) or you will be using 3rd party services (like afterpay or similar) these services require that you have a digitally signed SSL Certificate (has your domain name etc in the certificate), and a dedicated IP. You can purchase these when you purchase your cPanel hosting plan by selecting them as addons. If you're not sure, send us an email.
Your hosting plan can be upgraded at any time, so if you start with the standard hosting plan, but need more room for files, just click upgrade from your user area.
Web Builder Sites Versus Standard Websites. Which is better?
A website installed in cpanel beats a web builder everytime. Basically a website built with a script gives you access to ALL areas of your website, and though you may not be techy or a coder, if you need something done/added/fixed/changed it can be done and in a web builder it most usually CANNOT be done.
Web builders, as a rule, have no access to source files, like htaccess, and they can also not provide access to coding areas for you to add scripts like pixel codes, analytics etc. Some do, some dont. Some web builders text editors are limited in what you can change your texts coding to. Web builders can also have issues with Speed, page loading speeds effect your seo score. In almost all web builders these issues cannot be fixed.
I know nothing about websites, so whats the quickest, easiest, best way to setup my website?
Save Time, Save Money, Save Headaches, Save Regrets and install Wordpress.
Wordpress is free.
Wordpress themes are FREE
Wordpress themes (made by wordpress) have NO errors or bugs in them.
Wordpress is a complete CMS - Content Management System - Once installed you have one click to create pages, blog posts, you have an image library, add plugins to add functions (eg: add ecommerce, post to social, page builders, add maps to your business location etc), go to the customizer to add your logo, change your themes colors etc
Wordpress auto updates core files, themes and plugins
Wordpress has thousands of free themes, and thousands of free plugins that can do anything you want to do on your website. These include adding slideshows, ecommerce shop/store, contact forms. If you want to see everything wordpress has, please visit wordpress.org. Click on themes to see free themes, click on plugins to see free plugins
Wordpress has FREE PAGE BUILDER plugins. This means you DONT need to use a web builder, you can just install a plugin to ADD a web builder to your site. Wordpress Page Builder are drag and drop.
Wordpress has plugins to add an ecom store
Wordpress can be used for any site type, including business sites, landing pages/affiliate sites/funnels, paid member sites, multi sites (one admin login with access to ALL your other wordpress websites from the same login), multivendor sites (like ebay and etsy) and the list goes on.
Wordpress has autoposting plugins. You can auto post to your social pages.
Wordpress can post your SHOP items straigh to your social media + to ebay and more more more
Wordpress is 100% open source and all code can be edited - by you, or by any competant coder.
Wordpress has plugins to manage website security, seo, speed and everything else.
No matter what you want to do, wordpress has it all.
How to Setup Ecommerce Website in Wordpress
You'll need a domain name, if you dont have one you can purchase a domain name at the same time as you purchase the hosting package. Purchase STANDARD cPanel Hosting, then go to your cpanel, create an email account to use for the website installation, then click on auto installer, click on wordpress, fill in your website info, and click install. Once installed, log into your wordpress admin and start adding your info. To add a blog, make a new page named blog, then go to settings>reading and select the page blog from the dropdown. To install ecom, go to plugins and search woocommerce, then install.
What is Diskspace?
Diskspace is the total amount of space allocated in the server for your website files and content. This includes your website scripts, images used in your website, and files you upload, and also includes the diskspace used by your email accounts and any attachments in them including pdfs and images. Think of your websites diskspace like a filing cabinet, you are allocated X amount of space. If your website uses up too much diskspace you can either start deleting files/content eg: delete emails you no longer need, and especially emails with pdf/image/file attachments, or you can upgrade to a hosting plan with more diskspace. Most users use up diskspace by saving backups in their cpanel. Note that storing backups in cpanel is not permitted, so please download them, then delete all backups from your cpanel. N.B. WebsitesWebhost.com provide FREE automatic daily backups saved to the cloud, so there is no reason to make a backup and store it in your cpanel.
What is Bandwidth?
Bandwidth is power usage, just like your home electricity bill. When your website pages are loaded in a browser, the server uses its power supply to perform the tasks. Bandwidth on a hosting account is the same as a data allowance on a phone or internet plan.
If you have low visitor numbers, then your bandwidth will be low, if you have a lot of visitors your bandwidth will be high. More visitors, more power used.
WebsitesWebhost.com cPanel Plans Standard, 3 sites & 5 site packages have UNLIMITED BANDWIDTH. This means there is no limit to the amount of bandwidth/power you can use.
Super Secure Superfast V-NAND 3D SSD Servers
These are the fastest servers available. Most hosting providers use disk servers, some use SSD Servers, but our servers are the highest tech available and are used for all of our cPanel hosting plans including Budget, Standard, 3 Sites and 5 Sites cPanel Hosting plans.
Superfast V-NAND 3D SSD Servers are 900% FASTER Servers delivering your websites content to the visitors browser 9 times faster than any other server type.
Where are WebsitesWebhost.com Servers
Our Servers are in the USA. We use Super Secure Superfast V-NAND 3D SSD Servers with Lightning Speed Cache.
What is lightning speed cache
Your website files are cached (saved) in servers closest to where your website visitors are. This provides faster page loading, and increases our server speed by another 300%. This also means that though our servers are based in the US that if your customers are in another country like the UK your sites files will be cached in our server in the closest city to your visitor in the UK, and they wont be waiting for a connection to the server between them in the UK and our servers in the US. (this applies for all countries/cities). We are simply just faster than anywhere else!
FTP
FTP means File Transfer Protocol. An FTP account allows you to log into your websites file area and upload and download files without needing to log into your cpanel. You can also make FTP accounts for persons working in/on your website files so you dont supply logins for cpanel.
MySQL Databases
Databases are used to store information from dynamic websites. Basically things like texts on your pages arent written in pages, they are stored in a database and then delivered from the database to the page when it loads in the browser. Databases can be used to store any type of information.
What does UNLIMITED mean in the unlimited Hosting plans.
To host any type of website requires a server to store the files and then to "serve" them to the browser when requested. Servers do not have unlimited storage space. The maximum available is the limit, just like a 2 gallon bucket can only hold 2 gallons before its full.
Each Unlimited Plan offered has a differing amount of Diskspace and bandwith and then you will have unlimited resources for all areas/functions of your cpanel.
In an Unlimited cPanel Hosting plan you will have:
Unlimited Hosted Domains
Unlimited Add On Domains
Unlimited Websites installed
Unlimited MySql Databases
Unlimited FTP accounts
Unlimited Email accounts, auto responders, email forwarders, mailing lists
Unlimited Script Installs
Unlimited Free SSL Certificates
Unlimited use of free website builders
24/7 SUPPORT BY EXPERTS
WebsitesWebhost.com is operated by experts and we do not outsource our support to others. Your support issue is handled by the best person on our team for the task or tasks. Our experts include Bachelor of Technology Graduates (computers), coding experts, web developers/designers and more.
Currently support is available by ticket only, however live chat support will be available very soon. Live chat support will include presales or enquiries from front of site and 24/7 live chat support for support issues from logged in users in the user area. We are currently upgrading this website to include live chat.
Why choose WebsitesWebhost.com for your hosting?
We have the fastest servers, fastest caching, and more free inclusions in your hosting plans including FREE AUTOMATED daily website backups with one click installs, free SEO ATTRACTA software, Free SSLs, Free Email accounts, Free Website Builders, and many more other free features that other hosting companies charge extra for. And we're experts. We know what we're doing and we know how to do it right.
All of our hosting plans are built to include EVERYTHING you need in the same plan.
30 Day Money Back Guarantee on all hosting services.
Try us out. Order any hosting plan and if you're not happy with any part of it, we'll refund you in full with no questions asked for a full 30 days. NOTE: Refunds do not include items that you legally own (domain names registered in your name are legally yours and cannot be refunded). Our 30 Day money back guarantee is for hosting services only.